Linda has been with Call
Center Services, Inc. since September,
2000. Linda served 4 years as Director of
Operations for CCSI
overseeing all aspects of the call center
and was the primary contact person for clients.
As Vice President of Sales, Linda is responsible
for all new business development for the
company as well as continuing to serve existing
clients.
Prior to joining Call
Center Services, Inc. Linda was a
Personnel Manager for a large staffing agency.
Having 10 years prior experience in sales,
she also acted as an Account Manager for
the same agency, selling their personnel
services to companies in the Northern Massachusetts
area.
David leads a team of dedicated
professionals responsible for delivering the
industry’s highest quality business
to business sales opportunities. David came
to CCSI with
many years of executive level Marketing and
Information Technology experience.
Prior to joining CCSI
David served as Vice President of Technology
for Franchise Solutions of Portsmouth, NH,
a leading franchise recruitment marketing
company. He was responsible for the
development and support of dozens of sales
lead generating web sites and web based business
applications. As an executive at Franchise
Solutions, David participated in strategic
planning, acquisition evaluations and new
product development. He also developed software
as a service applications in sales process
engineering and marketing services automation.
David also worked in IT
Engineering at Celestica, Hewlett Packard
and Apollo Computer. He developed extranets
for clients such as IBM, and Sun Microsystems
and supported engineering, training, HR and
manufacturing systems in an electronics manufacturing
operation. David has a Bachelor of Science
degree in Business Administration with a focus
in Management Information Systems from University
of Massachusetts, Lowell.
AMANDA
SWARTZ PROGRAM MANAGER
Amanda joined Call
Center Services, Inc. in January 2005.
Starting as a Business Development Specialist,
she quickly moved into the position of Senior
Business Development Specialist and then to Program
Specialist. As the Program Manager Amanda functions
as the primary point person with clients. She
partners with our clients in developing their
campaigns, sharing consultative industry knowledge
along the way, and managing the program from beginning
to end. Amanda supplies clients with updates,
gathers feedback from Business Development Specialists’
calling experiences, reports, and provides statistical
analysis and suggestions for a successful program.
While working full-time at Call
Center Services, Inc., Amanda is currently
a full-time student at Northern Essex Community
College and is pursuing her degree in Business
Management and Communications.
****************** Call Center
Services, Inc. has relocated
to Lowell, Massachusetts
******************
175 Cabot Street,
Suite 440
Lowell, MA 01854
www.call-services.com
